Privacy Policy

When you visit our website, place an order, or contact us, we may collect information necessary to provide our services, including:

• Contact information: Your name, phone number, email address, and delivery address.
• Order information: Products purchased, order history, delivery preferences, and transaction status.
• Payment information: Relevant payment references and transaction details provided by payment providers.
• Technical information: IP address, browser type, device information, and website usage data.
• Communications: Information you provide when contacting customer support or submitting a form.

We may use your information to:

• Process, confirm, and deliver your orders.
• Communicate about payments, shipping, and order status.
• Respond to questions and provide customer support.
• Prevent fraud, abuse, and unauthorized transactions.
• Maintain, secure, and improve our website and services.
• Measure website performance and marketing effectiveness.
• Meet applicable legal and recordkeeping obligations.

Our website may use cookies and similar technologies to support essential functionality, remember preferences, analyze website traffic, and measure marketing performance.

Depending on the services enabled, these technologies may include Google Analytics, Google Tag Manager, or Meta advertising technologies. These providers may collect information about your device, browsing activity, or interactions according to their respective policies.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required, we will obtain consent before using non-essential cookies or tracking technologies.

We do not sell your personal information as part of our ordinary business operations. We may share relevant information with:

• Delivery partners to ship and deliver your purchases.
• Payment providers to process or verify transactions.
• Technology providers that support hosting, analytics, website security, and customer service.
• Authorities or other parties where disclosure is required by law or necessary to protect legal rights and prevent fraud.

We aim to limit information sharing to what is reasonably necessary for the relevant purpose.

Online payments may be processed by third-party payment providers and are subject to their security practices and terms. For cash-on- delivery orders, relevant contact, address, and order information may be shared with delivery partners. We use reasonable technical and organizational safeguards to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to fulfill orders, provide support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations. When information is no longer required, we will handle it in accordance with applicable retention requirements and our data management practices.

Depending on applicable law, you may be entitled to request access to, correction of, or deletion of certain personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent. Some information may need to be retained for legal, security, accounting, or dispute-resolution purposes. To submit a request, please contact us using the details available on our Contact Us page.

Our website may contain links to external websites or services. Their privacy practices are governed by their own policies, and we do not control websites that we do not operate. We encourage you to review the applicable privacy policies before sharing information with third parties.

Our website is not intended to knowingly collect personal information from children in circumstances where such collection is not permitted by applicable law. If you believe a child has provided personal information improperly, please contact us so that we can review the matter.

We may update this Privacy Policy to reflect changes in our services, data practices, or applicable legal requirements. Updates will be published on this page with a revised effective date. We encourage you to review this page periodically.